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Dear Client,
We have been made aware of a fraudulent email to one of our clients that falsely claims to be from us at Silke Financial Services. This email is not from us, but is designed to look like it is.
It uses an address that closely resembles our company email (i.e. engage@silkes.co.za) and promotes a fake product (i.e. an “Allan Gray Money Market Fixed Deposit at 12% interest per annum”), and could contain links or attachments.
We will never send a “general” marketing type email to a client proposing an investment. Investment recommendations will always be preceded by either a meeting (annual review or consult) or a phone call from an adviser at Silke.
Please be advised:
- Silke Financial Services will NEVER elicit information for a new investment product via a direct marketing type email.
- Do not open or download any attachments from these emails.
- Do not click any links within the message.
- Legitimate communication from Silke Financial Services will always come from an @silke.co.za email address.
- Our internal systems and your client information remain secure.
- This is a case of email spoofing, where fraudsters send emails that appear to come from us.
What to do if you received one of these emails:
- If you already clicked on a link or entered information, please contact us immediately on 021 683 3380 and take steps to update your passwords.
- If you have not interacted with the email, followed links or downloaded any attachments, simply delete the email.
- Run a full antivirus scan if you opened an attachment.
- Contact your IT support team immediately.
Our response:
- We are working with our IT and security partners to block these emails and further strengthen our protective measures.
- We have also reported the attack to the relevant authorities.
Stay in touch:
If you are ever uncertain about an email from us, please call us directly on 021 683 3380 or email us at engage@silke.co.za before taking any action.
Your trust is our highest priority, and we are committed to protecting your information and keeping you informed.
Thank you for your vigilance.
Integrated Wealthcare Management isn't a once-off report, it's a relationship-based process that helps you navigate complexity, unlock clarity, and stay on course over the long term.
We're looking forward to continuing this journey with you.
Shane Thom, CFP® GTP(SA)™, CFA Affiliate CEO // Integrated Wealthcare Advisor // SARS Tax Practitioner // COMENSA Coach
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